State Farm® Insurance Agent Dustin Gaar
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry Hogan
October 23, 2024
"Working with Ms. Donna is a pleasure! She is always friendly and very helpful. Thank you!"
jana lundy
October 7, 2024
"Donna and Dustin were so easy and helpful. I highly recommend!"
"Thank you Jana for the 5 stars, kind words and recommendation. It is greatly appreciated. "
David Giammolva
May 30, 2024
"Donna is the best! Super knowledgeable and always eager to help. She's been my "go to" for many many years. I highly recommend Dustin Garr's office and Mrs Donna for all of your insurance needs."
Kim L
April 19, 2024
"Dustin Gaar and his team know insurance! Colette is amazing! Very professional and very knowledgeable. She is a huge asset to Dustin’s office. Thanks for all of your help!"
Jeevan Yenuganti
March 27, 2024
"Donna is an amazing person and a professional. Very rare you see people like her anymore. She is sympathetic, caring and very professional and helps customers like me with same integrity as her own self or her family. I highly recommend her for any insurance needs with Dustin Gaar-Statefarm insurance company."
"Thank you, Jeevan, for the great compliment. It is very much appreciated. "
Leatricia Smith
March 26, 2024
"Between my business and home coverages, I have been a satisfied StateFarm customer for over 20 plus years. Donna Jones, out of Dustin Gaar's office in Destrehan has been a Godsend. She is always patient and informative. Whether it's a dozen questions on what my policy covers if I incurred hurricane damage or simply adding a new vehicle to my policy, Donna is always a reassuring voice, eager to assist. She truly cares for the customer. Always going above and beyond. Awesome customer service every time."
"Thanks Leatricia for the kind review. We'll continue to do our very best. "
Leigh Hudson
March 21, 2024
"Thanks, Kim for helping me make a change on my auto policy! It's nice to speak with someone instead of "press 1, press 2...". I have never dreaded calling Dustin Gaar's office because the staff is outstanding!"
"Colette is amazing. I agree 100%"
Zelma Moore
February 1, 2024
"Donna always excellent customer service."
ric ruffino
January 19, 2024
"Ms. Donna Jones is our MAIN go to for one reason, SERVICE and LOYALTY to her clients! I always ask for her, and we always will. Mary Ruffino"
"Thanks for the five star rating Ric. Donna is the best. I agree. "
John Julius
December 20, 2023
"Colette is always professional and thorough in managing our insurance c great State overage. She is knowledgeable and responds promptly to any of my questions. A great State Farm representative!"
John Kidd
December 6, 2023
"Hi Kim! Thank you so much for for taking the time to look into a more affordable car insurance plan. Your time and patience was greatly appreciated. Best regards, John & Dorcas"
Angel Doublet
November 10, 2023
"Donna Jones has been a delight to work with when it comes to my car insurance. She actually takes great CARE for her customers. Thank you Donna"
"Thank you Angel. I'm very proud of the team of people we have here. Donna does go above and beyond for people. Thank you for the five stars. It's very much appreciated. "
Brandon Mai
November 2, 2023
"Colette Ferrara was one of the best Customer Service Representative to push out on my Car Insurance discount. Also a very nice and understanding person to communicate with on that matter. ⭐️⭐️⭐️⭐️⭐️"
"Hi Brandon, you're right. Colette is awesome. Thanks for the 5 star review. We have a great team of people who really put their hearts into it. "
Laverne Williams
October 9, 2023
"I would like to say Dustin Garr & his staff are very experienced and knowledgeable. I would recommend them to anyone looking for great insurance company."
"Thank you so much."
Lucky038
October 7, 2023
"My car insurance rate is always different. Everytime I call they give me different reasons. I'm switching after my current policy runs up @ end of November"
"Hi there Lucky038, thanks for taking the time to let us know about your dissatisfaction. I'd love the opportunity to talk to you about it because there should be a good reason for your rate to change mid policy period (if that is what you mean). If it's a billing issue, that can be confusing if you've made some recent changes or if there have been accidents or tickets. Give the office a call and ask for me specifically. We'll get to the bottom of what is going on. I can hopefully give you some good advice too for keeping your rates as low as possible. "
Connie Waguespack
October 3, 2023
"I have worked with this office for years. Donna has an abundance of knowledge which helps me make good insurance decisions. Would be lost without her."
Leslie Hirstius
September 5, 2023
"As a customer, I have worked with Donna Jones for many, many years. She goes above and beyond each and every time I’ve needed any kind of help or information. Donna is very knowledgeable, informative, and patient. She has helped save me and my family member thousands of dollars in flood insurance by recommending a flood elevation evaluation from a very reasonably priced company. She has advised and explained policies and is a calm voice when customers are worried or confused. I HIGHLY recommend her."
Pat Dufresne
August 24, 2023
"Excellent customer service & very knowledgeable agents …"
"Thank you very much. I appreciate the kind review. "
Julie Buschmann
August 23, 2023
"Thank you Kim for assisting me with online flood insurance renewal payment."
"Thank you. Your business is greatly appreciated. "
Frank Folino
August 22, 2023
"Have been a long standing customer of Dustin and his team. Excellent staff, friendly and efficient. Wouldnt do business with any other agent or agency."
"Thank you so much! That's a strong endorsement. Really appreciate you as one of our policyholders as well. We'll keep working hard to get a little better every day. "
Brooke Pitre
July 19, 2023
"Miss Donna and her staff is very professional you cannot ask for better people to take care of you and help you. Anytime I ever needed anything Miss Donna and her staff has always been there for me when I had any questions about anything if it was not for Her and her staff I would have been gone a long time ago sometimes great customer service outweighs the money and this is one of those times. Thank you very much, Miss Donna."
Michelle Higgins
June 22, 2023
"Just made the switch to State Farm! Kim made the process the very best and so seamless! And talk about savings!"
"Love to hear that, Michelle. Thanks for the great review. "
Lauren James
June 15, 2023
"I had such a great and informative experience with Ms. Kim today. Not only was she understanding but she had a huge personality that was a breathe of fresh air after talking to several people today. She was patient and explained everything in a respectful way. Thank you again Ms. Kim. I wish you the very best!"
"Thank you so much for such a kind review! Looking forward to working with you. "
Amy Nicora
May 31, 2023
"Very thorough and informative. Works hard to explain options and give the best rates."
"Thank you for the great review, Amy! We aim to provide the best service possible at the best rate possible. Really appreciate the 5 stars. "
goiocarlos
May 11, 2023
"They are nice people, nothing to complain about."
"Thanks for the kind words. We'll try to keep it that way. :) "